Privacy Policy – Soketsan Kablo Donanımları A.S.

Company: Soketsan Kablo Donanımları A.Ş.
Email: info@soketsanshop.com
Address: Bahçekapı Mah 2500 Cd No:13/10-14 Şaşmaz-Etimesgut/ANKARA, TURKIYE
Phone: +90 530 790 67 00

Soketsan Kablo Donanımları A.Ş. (“Soketsan”) values the privacy and security of your personal data. This Privacy Policy explains how we collect, process, and protect your personal data in compliance with Turkey’s Personal Data Protection Law (KVKK, Law No. 6698) and applicable global data protection standards such as GDPR.

1. Personal Data We Collect

We may collect the following personal data to provide our services efficiently:

Identity Data: Name, surname, ID/Passport number, date of birth, gender, marital status.
Contact Data: Address, phone number, email address.
Financial Data: Bank account details, IBAN (if required for invoicing).
Usage Data: IP address, browser type, visited pages, session duration, cookies.
Other Data: Feedback, inquiries, vehicle plate information, CCTV recordings (if applicable).

2. Purpose of Data Processing

Your personal data may be processed for the following purposes:

Providing and managing products, services, and customer support.
Ensuring operational and physical security, and legal compliance.
Personalizing services, marketing communications, and content delivery.
Analyzing website and platform usage to improve performance.
Conducting audits, risk management, and internal process optimization.
Complying with legal obligations, including sharing required data with public authorities.

3. Legal Basis for Processing

Turkey: KVKK Articles 5 and 6 – processing based on consent, contractual necessity, or legitimate interest.
Global Visitors: GDPR Article 6 – processing based on legal obligations, contractual necessity, legitimate interest, or consent.

4. Sharing of Personal Data

We may share your data with:

Public institutions and authorities as required by law.
Service providers, suppliers, and partners who support service delivery.
Legal advisors, auditors, and IT consultants for operational and security purposes.

All sharing is limited to the intended purposes and compliant with applicable regulations.

5. Data Retention

Your personal data will be retained only as long as necessary to fulfill the purposes outlined or as required by law. After this period, data is securely deleted or anonymized.

6. Your Rights

Under KVKK and GDPR, you have the following rights:

Access your personal data and confirm whether it is being processed.
Request correction, deletion, or anonymization of personal data.
Object to processing for marketing or profiling purposes.
Request data portability.
File a complaint with the Personal Data Protection Authority (KVKK in Turkey or relevant international authority).

To exercise your rights, you can contact us at info@soketsanshop.com or send a written request to our address above. We will respond within 30 days free of charge unless additional legal fees are applicable.

7. Cookies and Tracking Technologies

Soketsan uses cookies and similar technologies to enhance your browsing experience:

Essential Cookies: Ensure core site functionality.
Performance/Analytics Cookies: Measure site usage and improve performance.
Advertising/Targeting Cookies: Deliver personalized ads globally.
Social Media Cookies: Enable sharing and interaction on social platforms.

You can manage or disable cookies via your browser settings; some functions may be limited. Our cookie usage is compliant with GDPR and other international regulations.

8. Data Security

We implement technical and administrative measures to protect the confidentiality, integrity, and security of your personal data. Access is restricted, and security controls are regularly reviewed to prevent unauthorized access, loss, or misuse.

9. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. The latest version will always be available on our website: soketsanshop.com/privacy.